Petco Policy Fish Return

Petco recommends that all new live fish invertebrates be quarantined for 14 days.

Petco policy fish return. I bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish. I found this out the hard way when i went into petco and two beautiful fish caught my attention it was a. You can either visit the store or return your product by mail. For fresh water fish there is a 30 day guarantee on the fish.

For more details on returning fish at petsmart see below. Below we have explained both the methods in detail for you. I was told the water sample had to be seperate from the fish which i was not. Most local places will want to test your water and make refunds contingent on that but petco has never made that a requirement.

Short answer the petsmart fish return policy allows customers 14 days to return a fish dead or alive. Petco will not refund or replace any existing live fish invertebrates that is injured or becomes ill as a result of introducing new live fish invertebrates to your aquarium. Apparently petco does not provide a return policy on saltwater fish at all dead or alive. You can also just do an exchange which will just credit your refund on to your next purchase.

Petco just wants to see the dead fish and the receipt to confirm you bought the fish there and it is in fact dead. Apr 05 2017. Well that didnt happen and when i asked to speak to a manager it got worse. Petco fish return policy.

It wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault. You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample. I used to work in a fish.